If you still experience issues, please contact the Technical Support Center at 90 or the UAA VPN.Check that you are connected to the internet or that your UA username/password are correct. If the Cisco An圜onnect Client does not connect, a yellow alert triangle will appear in the program.(You may need to click the small arrow to see it.) You will see the Cisco An圜onnect Client is connected when a small, gold padlock appears on the icon in the system tray at the lower-right corner of the screen.Enter your UA username and password in the appropriate fields.If connecting after a new installation, enter into the dropdown field.Or find the program on the taskbar (Windows) or dock (Mac). If you are using a Mac, find the program under the Cisco folder in the Applications folder. If you are using Windows, find the program called Cisco An圜onnect Secure Mobility Client under the Cisco folder in the Start menu.Click Finish on the last window to complete the installation.From Downloads, double-click the file to begin the installation, following the prompts.Look for the file in your Downloads folder. This filename may vary slightly for macOS. For Windows, a file named anyconnect-win-5-core-vpn-webdeploy-k9.exe will download.If you are using Windows, it will say Download for Windows. If you are using a Mac, it will say Download for macOS. There will be a blue button in the middle of the window.You will be taken to a new page to download the install file. Enter your UA username and password in the appropriate fields.The Group dropdown box should have ANC-UAA-VPN selected.Click (link will open in a new window).Matlab - ONLY if you are using a Staff or Student license from your Mathworks account AND OIT's license code.Google Applications (Gmail, Calendar, etc).Programs that DO NOT require UAA VPN connection Matlab - If you are NOT using a Staff or Student license from your Mathworks account AND OIT's license code.How do I use this technology? Programs that require UAA VPN connection It also advises which programs require a VPN connection and which programs do not. This articles provides instructions for how to connect to the UAA virtual private network (VPN) with the Cisco An圜onnect VPN client for Windows and Mac operating systems.
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